Jackson & Hertogs: About Us

Case Manager

Jackson & Hertogs LLP is a business immigration law firm representing the biotech and high-tech industries. We have an immediate opening for a technically savvy Case Manager.
The Case Manager will manage the significant daily caseload with our attorneys, utilizing a state-of-the-art database to generate and review reports. The Case Manager plans, organizes, coordinates, and supervises attorney support activities.

The Case Manager will plan develop and enforce procedures to improve the operating and efficiency of case workflow. S/he will supervise staff in accordance with firm policies and procedures. In addition, the Case Manager must:

effectively communicate via e-mail, telephone, and written correspondence;
master immigration database software and run database reports;
act as a liaison between immigration specialist staff and attorneys;
assign work to immigration specialist staff;
help attorneys to maintain the timely completion of cases, projects & schedules;
interact with corporate clients as needed;
during high-volume periods as appropriate, draft specialized support letters and prepare immigration documents for submission to the USCIS and DOL; and
occasionally travel to client locations within the SF Bay Area for presentations or audit reviews .

Requirements for this position include a comprehensive background in business immigration law and procedure combined with excellent writing and proofreading skills, as well as excellent organizational, interpersonal and communication skills. Professional experience with the Microsoft Office suite (including MS Outlook, Word, & Excel) is required.

The qualified candidate will have a detail-oriented approach to handling multiple projects with minimal supervision. Professional experience with immigration case management software is required. A Bachelor’s degree and a minimum of five years of experience working in a business immigration law firm either as a Case Manager or senior paralegal or similar is required. This is not an entry-level position.

In addition to competitive salaries, we offer a rich benefits program, a team-oriented work environment and the opportunity to excel in a quality organization. To apply, please send a cover letter/statement summarizing your qualifications along with your current resume and a recent writing sample to: hr@jackson-hertogs.com, or mail to:

Jackson & Hertogs
Human Resources
170 Columbus Avenue, Fourth Floor
San Francisco, CA 94133

Note: Jackson & Hertogs will not accept resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate, even if we hire the candidate.

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